Return portal is not accessible

The return portal is disabled and not accessible at this time.

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return.
  • If you want to exchange an item just let us know what you'd like to exchange for in the comments section.
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • The label must remain attached
  • (If possible please return in Acid Running mailer)

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable

 

How soon will I get my refund?

  • Once approved, your refund will be processed and applied to the original method of payment, within 5 working days.